Bedding is a very personal item and that is why Alexander Comforts only accepts unused and unopened products in the original condition within 10 days of receipt. You must obtain a return authorization number prior to returning a product, to do so please contact our customer service. A 25% restocking fee will apply to all accepted returns that are received after our 10 day grace period. Custom items are non-returnable.
Customer Service agents can be reached Monday-Friday from 8:00 a.m. until 4:00 p.m. CST, excluding holidays.
Phone: (866) 539-3199
Fax: (866) 604-7155